highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 18 of 655
 
Review of Serenity
21st September 2022


Handled my situation professionally.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
21st September 2022


[name removed] was treated with compassion, empathy and care her care was trauma informed.


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Review of Serenity- children and young people
21st September 2022


Good as on my child's terms. Nothing too evasive.

Suggested improvements
Nothing.

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Safe
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Parent Dignity
Experience
 
Review of Serenity
21st September 2022


Very respectful and understanding.

Suggested improvements
No complaints 100% great.

Dignity/Respect
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Review of ISVA Adult written by a patient
21st September 2022


Because she's so kind and I trust her.

Suggested improvements
Nothing it was all good.

Dignity/Respect
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Safe
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Spiritual needs
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Review of Serenity
21st September 2022


Very kind staff, I felt safe and calmer around them. I am also very thankful that my daughter was looked after in a fun space while we went through things. Thank you so much,


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity
21st September 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity
21st September 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
21st September 2022


Process explained in a way my child understood and felt comfortable.

Suggested improvements
N/A.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of ISVA Adult written by a patient
21st September 2022


She was not too pushy and encouraged to do it in my own time, but text which was suitable.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
 
Page 18 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc