highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

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Reviews

 
Page 123 of 655
 
Review of Diabetic Eye Screening Programme (Highfield) written by a family member
30th January 2020


Parking spaces around the venue was restricted. However your staff, Emma and Tracey, were very professional, helpful and most of all ........welcoming. They explained what they were doing before they did it and what to expect afterward. Even had a great chuckle with Emma in the pre-screening. We gave 5 stars for ‘culture and spiritual needs met’. Not sure it was a requirement for us today. Would definitely recommend this service to all, especially those with various conditions. Thank you

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Diabetic Eye Screening Programme (Highfield) written by a family member
26th January 2020


Do not have questionnaires. Not relevant.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Diabetic Eye Screening Programme (Highfield) written by a patient
26th January 2020


Lack of toilet facilities.

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Dignity/Respect
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Spiritual needs
Rating not given.
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Rating not given.
 
Review of Diabetic Eye Screening Programme (Highfield) written by a patient
26th January 2020


Recommend
Dignity/Respect
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Rating not given.
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Review of Diabetic Eye Screening Programme (Highfield) written by a carer
26th January 2020


The way they discussed what they were doing. I understood what they was saying to me. Tracey and Mr. Charda.

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Spiritual needs
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Review of Diabetic Eye Screening Programme (Highfield) written by a patient
26th January 2020


The staff a lovely so friendly will not mind coming again. Mr. Chadha and Tracey.

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Rating not given.
Spiritual needs
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Review of Diabetic Eye Screening Programme (Highfield) written by a patient
26th January 2020


Parking very bad. Eye screeners excellent. Mr. Chadha and Tracey.

2020-03-06 11:17:24
Response from Highfield Clinical Care Centre

We are very sorry about the difficult parking and are implementing changes to make it better.

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Rating not given.
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Rating not given.
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Review of Diabetic Eye Screening Programme (Highfield) written by a patient
26th January 2020


The eternal parking problem. Nurse Tracey very kind thanks. Mr, Chadha and Tracey.

2020-03-06 11:17:35
Response from Highfield Clinical Care Centre

We are very sorry about the difficult parking and are implementing changes to make it better.

Recommend
Dignity/Respect
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Rating not given.
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Review of Diabetic Eye Screening Programme (Highfield) written by a family member
26th January 2020


Every aspect explained. Friendly helpful nurse. Clare and Tracey. Parking could improve.

2020-03-06 11:17:14
Response from Highfield Clinical Care Centre

We are very sorry about the difficult parking and are implementing changes to make it better.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Diabetic Eye Screening Programme (Highfield) written by a patient
26th January 2020


Local and efficient. Tracey and Mr. Chadha.

Recommend
Dignity/Respect
Involvement
Rating not given.
Information
Staff
Safe
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Rating not given.
Spiritual needs
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Page 123 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc