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23rd November 2021


I felt that the professional looking after me was knowledgeable and explained everything clearly. I left my appointment understanding what I need to do to help my recovery.

Suggested improvements
Only the wait times for an appointment but I appreciate there are current difficulties with this.

24th November 2021
Response from Highfield Clinical Care Centre

thank you so much for the time taken to feed back to us We are currently under a lot of pressure with patient numbers and the wait times can be affected as we have to triage patients according to urgency etc I am so glad that you feel that you did get good care - there is an excellent team here

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs