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Highfield Clinical Care Centre 2021-07-26 Person 5 5 0

The Physiotherapist understood my need for a face 2 face appointment due to having hearing loss. She took her mask Off so that I could lip read her at my appointment. She was knowledgeable l, had empathy and took time to explain things to me. She made it feel as though it mattered that I felt confident with my treatment plan and understood my condition. She explained fully using a model to demonstrate exactly the problem I have with my knee. I could not have asked for a better consultation