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11th April 2017


Unclear where reception was on arrival at Highfield but other than that all was well.

17th August 2017
Response from Highfield Clinical Care Centre

Thank you for your feedback, I’m pleased to hear that all was good apart from difficulty in finding the reception. Whilst we endeavour to make signage as clear as possible it can be difficult when there are several services operating from the same building. We will review the directions given in light of your helpful comment.

Recommend
Parent Dignity
Dignity/Respect
Involvement
Information
Staff
Suitable Location