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6th October 2015


Taken seriously , showed compassion and understanding . Faster appointment , delay of 6-8 weeks when you have a tiny baby not feeding is a long time to wait

20th October 2015
Response from Highfield Clinical Care Centre

Thank you for your feedback. We are sorry you had a long wait for an appointment. This was due to a long vacancy which has now been filled. Wait times have improved. We tried to inform everyone of the delay but appreciate this could still cause problems.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location