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24th August 2022


[name removed] was extremely personable, caring, kind & humorous. He was confident about what he was doing, asked appropriate questions & listened to me. I felt supported, understood without judgement & he gave excellent advice. His colleague (whose name I don’t recall) but he sorted out my crutches for me , was again very kind, helpful & polite. What an amazing team! [name removed] was very understanding that I had someone waiting for me so went out of his way to sort the crutches. Thank you [name removed]!

Suggested improvements
Absolutely nothing - what an efficient, compassionate, caring & professional team!

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