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Written by a NHS patient
2nd August 2022


I felt unsafe and not included in support plans, one doctor kept mocking a suicide attempt and I asked to change numerous times but it never was. I wasn’t listened to and was repeatedly denied appointments despite being in crisis. I brought up side effects from medication and was told the information in my medication was wrong and it was in my head. If anything I felt worse coming out of appointments than going in. I was asked to change doctors to a specific one once I’d done that I was informed I was discharged as I was out the area. I’ve been asked if I’d like to be referred back and have avoided it since and struggled in silence.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe