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Written by a patient
6th February 2017


I felt like i was a burden to them and they just wanted to get back to the staff room and have a cup of tea, Not the most appropriate course of action when the patient in question feels like he's being ignored by everyone anyway, They don't tell you things in laymens way they use all these complicated medical talk and unless you have been medically trained you have no idea what they're talking about, They have to understand that a patient id there because they may feel depressed or vulnerable and propose a proper care package that they understand.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff