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12th September 2022


Ward 26 no communication on what was happening. I was booked in to be induced when I attended was told they wasn’t expecting me then hours before someone came next day still not induced took untill the afternoon for anyone to come and see me and tell me what was happening. As a first time I was scared and no been told anything made things even worse. My little girl was delivered safely on the delivery suit and they was fantastic, but again not been listened to on ward 26 first when I told them my waters had broken early hours of morning and then a few hours later told then I needed to push it wasn’t untill they couldn’t get me on monitors I was checked and I was fully dilated and nearly didn’t make it up to delivery suit.

Suggested improvements
Overall just communication needs to be better as a first time mum it was scary. Also I was been induced at 37 weeks for a reason which added to the anxiety of the situation and when you don’t know what’s happening made things even worse

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff