Edgware Community Hospital

I like this hodpital near my home and walking distant

No further comment. Very happy abput services

Fantastic for children

I arrived last Thursday 5/11/20 for my appointment at Edgware hospital Day surgery unit. (I understood is a Covid free hospital, before attending I had a Covid test at chase farm hospital 3days before ) Morning of my appointment at Edgware hospital I was told I could not enter hospital & had to wait outside in the cold in pain because it wasn’t safe to come in ? When a nurse opened the main door to bring patient out I asked can I wait inside I have a appointment, she replied in a very loud voice shouting NO YOU CAN NOT COME IN ! I was quite shocked at her reply in this manner ,she shut the door &went inside, Another Nurse ( sister) opened the door without asking who I was or good morning she started shouting at me saying I need to be patient and wait until I’m called in ? This approach is unacceptable at anytime to any patient. I asked was she shouting at me ? Then asked her to give me back my appointment letter which she had in her hand, I never felt I would be safe being cared for in the hands of these staff after my treatment that were shouting at me on arrival. I took Name off the Sister Nurse who gave me my letter shut the door and went inside. I asked from outside at the window where reception was could I speak to my consultant please, to be told sister nurse Ann-Marie Williams said I can not enter the building until she & all her staff get an apology????? I seriously think this needs to be addressed it’s totally not acceptable, because I asked to come inside out of the cold IHAVE to apologise? At this stage I left to go home after paying £5.50 at the car park ! I also think the consultant Khaled Ayazi needs to know what’s going on when is patient are absent for their treatment.

The surgery was very clean and staff were very kind.

Good and friend hospital.

the staff were very friendly both recption and medical nice clean environment keep up the good work!!!

I was treated in Day Surgery the staff are amazing there. Very kind thoughtful and made my experience very pleasant.

nothing to add