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Dorset County Hospital
2023-05-20
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 20th May 2023
I yesterday had an appointment in Diagnostic Imaging dept. It went very smoothly and finish early.
As I had a hospital car service could phone and asked to be fetched earlier than my time. But no cars awaleble so I had to wait to 4. 4-30 my time to be picked up. The young lady in reception called Laura kept phoning for me to see if any was coming soon. It got to 5-30 by then I was so tired of waiting so asked Laura could you please get me a taxi I did not care what it cost all I wanted to do get home.
She said I have allready got you a taxi and it will be on us. Thank you so much but why because we want to see you home safety.
Now this youg women Laura she could not have been better in any way she did all she could to make me feel wanted tea and would you like something to eat but I was not hungry but had a lovely cup of tea. Thank you Laura for all your help and thank you the Dorset hospital for the ride home.