Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-09-16 Person 3 5 0

The demand on service is clearly huge. My inability to see a doctor for initial diagnosis led to emergency referral and requirement for out of hours. The call taker stresses only one condition can be logged although I felt I had two that were linked. I was grateful of the doctor seeing me and being able to diagnose and treat and offer advice. The doctor was courteous but they rarely seem willing to engage in any peripheral information or advice, that may assist. I'm not a regular service user.

I apprecaite delays can't be avoided.. My appointment was for 0215hrs and I was seen at 0330. Absolutely no problem. But reception staff could update on arrival how many are waiting to be seen ahead and likely delays. Everyone seems saturated and at breaking point. They do an amazing job and I feel I have to apologise for taking an appointment slot. You're all doing great. I wish you had more resources.