Share review of Doncaster Urgent Treatment Centre
Doncaster Urgent Treatment Centre
2023-01-05
Person
1
5
0
5th January 2023
Attended a and e as per Dr instruction 30.12.22 was directed to out of hours waited 4 hours then saw Dr who sent back to a and e. Discharged but following morning returned to collect antibiotics. A day later discovered that a and e had written wrong dosage onto packet. own Dr did not receive discharge letter until 5.1.2023 after I chased a and e for it. A and e phone lines are appalling 1st in queue ... ring on another phone 2nd in q...first phone then goes to ringing only..2nd phone to 1st in queue...not acceptable.
Suggested improvements
Read the above...it is obvious.