Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2022-07-21 Person 1 5 0

First time I called I got told I would be getting a call back after 6 hours, waited 8 hours and called again then got told I would get a call within 5 hours. Waited again and then had to call again to then be told that service is now closed. So had to go through the assessment for the 3rd time to then be told my own GP will call me in the morning bearing in mind my temperature was 39.7. So went to bed to then receive a phone call from the out of hours doctors asking me to come in for 11.30 at night, I was so confused as I was told there’s no available appointment but then I get a call. Had to apologise to my GP in the morning because he wasted his time to call me as he wasn’t told I had already been seen too. Even he said the whole process was bizarre’ lack of communication and messing poorly patients about.

Communicate with one and other and don’t leave it 8 hours to call someone back when they’re temperature is high