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4th August 2021


Although I was seen 3 hours after my appointment time it was extremely busy. The doctor I saw was kind, thorough and had an excellent bedside manner. I was very grateful to be seen and treated.

Suggested improvements
Letting people know how long the wait would be would have been helpful. There could do with a camera feed from reception to the back room so the receptionist could see when people arrive to book in. I waited 15 minutes to be booked in when I first arrived.

Experience
Dignity/Respect
Involvement
Information
Staff