Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2022-06-09 Person 3 5 0

I was given an out of hours appointment, however this was or at least seemed pointless as when I arrived in time for my 10pm appointment I was told that , regardless of my appointment time I would be waiting and the time I’d have to wait was unknown! I was seen at 00:05. A&E was quiet, but lots of patients were being sent to urgent care adding to the volume.

There has clearly been a staffing issue, which can happen, but it would make sense that this was passed onto the out of hours team to avoid appointments being given out to an already overstretched department.