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Written by a patient
18th December 2020


Quick response, informative Doctor

Suggested improvements
Nothing other than maybe close the break room door. When you can hear staff laughing and joking while the waiting rooms full of people in pain or ill it feels like they don’t care. I appreciate there are entitled to breaks but in that moment myself and others don’t care about that, we are just desperate to be seen. A closed door could have avoided the entire waiting room reacting negatively.

Experience
Dignity/Respect
Involvement
Information
Staff