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6th September 2023


There was a lot of delay for the ENT doctors to arrive. I came to emergency at around 6 am, i was attended by the emergency doctor quite soon, he talked to the ENT doctor and with his advice prescribed be some blood tests. After the blood tests I was taken inside to see the ENT doctor around 10-10:30am. But they came very late around 1:30 pm. After which they gave me an incomplete prescription for which I had to wait again till 3:30pm for them to come and correct the prescription. I left the hospital at around 4:15pm after collecting my medicines. It took 10 hrs for an emergency treatment, which was terrible. I had lot of pain which didn't subside with the painkillers given in emergency, and the nurses were not bothered with that at all. They were just busy just taking vitals mechanically but not bothered with how the patient is actually feeling.

Suggested improvements
For the nurses....Please deal with the patients in front of you once in a while instead of seeming so busy with just taking measurements and recording it on your computer. For the ENT doctors....you might be busy but certainly someone waiting to be seen in emergency should be seen sooner, and don't forget to prescribe painkillers to someone in lot of pain.

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