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29th September 2023


When I visited the "doctor" I saw was horrendous to be honest . I was shouted in after been sat in the waiting room for over 40 minutes . The doctor had no one in with her as I even heard the receptionist and two gentlemen behind the counter saying how she was say with no one and they didn't know why it was taking her so long between patients it was 25 minutes between a lady coming out and me going in . I finally got in told her the problem where she then googled trapped nerve in shoulder and proceded to ask me the questions on 111 online . After this she googled medication for trapped nerve in shoulder . Offered me naproxin even tho I said I had a kidney infection and on antibiotics and the naproxin can affect that . To be told it will be fine. Go bye . I felt shocked and got no help really

Suggested improvements
Everything

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food