Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-08-10 Person 3 5 0

My initial phone contact was brilliant & I was offered an appointment at 11.30 but when I got there I was told that they weren't running an appointment system. I then had to wait 2 hours to be seen. There was 2 GP on duty who seemed to take at least 10 minutes between appointments ending and them calling the next person in. Also people came in after me but got seen before me.

An appointment shouldn't be offered if appointments aren't available. But it would be better if the appointment system was keep like an ordinary practice, and people without appointments were fitted in after those with appointments. Also prescription despensed should be able to be collected from the Pharmacy in the hospital not off site as I was told, some people would struggle to collect them , especially as the pharmacy is next to the urgent care client in the hospital