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Doncaster Urgent Treatment Centre 2021-01-14 Person 3 5 0

I had to go to A&E. However only the day before I had been released from the Ear, Nose and Throat ward. When I arrived at A&E I was told I could have phoned the ENT department directly and got re-admitted directly. This wasn’t told to me on my discharge. It would have saved the A&E admitting me and waiting to then be taken to ENT. The whole time I was in severe pain needed morphine by the time I got there. With a pre existing medical condition it would be better to go straight to the department rather than bothering A&E and having to repeat your medical history.

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