Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2022-04-19 Person 5 5 0

None above applicable.

Having COVID symptoms and giving a positive RAT result after returning from a holiday abroad my husband phoned 111 on my behalf and was given a time slot of 6pm on Sunday 17th April at DRI. On arriving at the Urgent Treatment Centre we were dismayed to discover that another doctor had intercepted the first doctor’s advice and cancelled my appointment. The gentleman at the desk was extremely helpful and sorted this out. However this was experienced by other people in the waiting room also and if this were not fully investigated as to the reasons for these errors could result in an excessive amount of ill patients arriving as the cancelled appointments would be reissued. Being new to Doncaster I highly praise the treatment I received but feel my 2 hour wait may have been avoided if no one had interfered with the original time slot