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9th July 2021


I do not have any long standing illnesses

Suggested improvements
Waiting area was very full and very hot- not a good mix when people are ill. Was waiting for a receptionist to check me in for over 15 minutes, no staff in sight. Was given a specific time to arrive& then had to wait for over 40 minutes to be seen.

Experience
Dignity/Respect
Involvement
Information
Staff