Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2022-05-10 Person 0 5 0

Because I have cancer

I was on w27 room 18 and everything was running very smoothly. I was then moved to bed/room11 and this is when the problem started. The first co fact I had with a nurse I was spoken to very abruptly, I let this go, then I rushed to the wc and due to the condition I have I accidentally wet myself and some urine/went on the floor in the wc. I spoke with the same nurse who very abruptly “told” me to use a urine bottle. I have lost control of my bowls and when I urinate I have to sit on the wc as I have a bowl movement at the same time. I asked for a bed pan and none came. So I continued to use the wc. The nurse practitioners was on her rounds dispensing medications. At 23:20 I ask where my medication was and I was told they did not have my chemotherapy medication and as such I could not have it. I had to ask for the medication as no one told me they did not have it. Earlier in the day I spoke with the dispensary nurse who made sure of the medication I was taking. I was then instructed to have my medication taken home as I did not have this in boxes and as such I was not allowed to have it on the ward. It would be dispensed by the ward nurse. This did not happen. When I asked about this I was patronised again, this was the third time. I was “told” they did not have my medication and as such when it arrived on the ward I would be given it. Bearing in mind this was now 23:30. So the medication would not arrive. I was then told I would be moving beds yet again and my medication would be transferred to the “new” ward. It’s an evening medication so this means I can’t have my chemotherapy or any of the other medications I take this day. What a complete shambles I wish to complain and I also wish to have some one come back to me and explain why this was the case and why I was patronised and not treated with respect. DBTH, was an excellent service but I suppose it depends upon who you have treating you.