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Doncaster Urgent Treatment Centre 2021-12-14 Person 0 5 0

I was kept waiting in an extremely noisy waiting area with a very inconsiderate family. The doctor that called me through treat me as though I was an inconvenience. She did not get me involved in her exams and did not talk to me about her findings at all and even asked me what I thought was wrong with me - I responded that I was not a doctor. She sent me to A&E for tests and bloods where I was assessed by the nurse at the reception and sent home without treatment despite the assessment from the doctor in the urgent treatment centre. I have been worsening at home but will not go back due to the way I was treated.

Compassionate staff Talking to me about what she found while she was examining me Telling the families in the waiting area to be respectful Actual communication with A&E staff