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5th September 2022


Was not relevant

Suggested improvements
Informing where I was in the queue as my name was just scrawled on a bit of paper. Also why could I not have had a blood test there and then rather than going through the farce of having to book an appointment with my GP to have it done, which would have saved time and valuable resource. Overall it made me more anxious having to arrange my own appointments having to wait a significant time on the telephone.

Experience
Dignity/Respect
Involvement
Information
Staff