Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-11-12 Person 0 5 0

To make the hospital aware of improving and also provide guidance and help for people with autism like me.

I was given ibuprofen and saw a nurse in the urgent care unit. She told me there is nothing she can do although I came to the hospital because something seemed to block my lower back and I could only walk 90degrees bent. I was told I can get naproxen. But had to sit and wait one more hr. in immense pain because staff was unable to print the prescription. When they decided after one hr to write it via hand I was told that I can’t get the meds in the hospital because only hospital patients have access to the pharmacy. They said I have to go and pick it up somewhere else. That was not possible for me as I was not in the state to walk on a street and I don’t have a car or family who could have helped me. So I was left in pain and staff didn’t give any thoughts of how I can be helped. I should have had an x ray in my condition as something blocked my back and preventing me from walking upright or move or sit in a normal way. Unbelievable how bad this service was !! I called to make a complaint and was cut off in the middle of the sentence to be told to write an email instead. It’s just rude! I feel more vulnerable in this hospital than at home.