Share review of Doncaster Urgent Treatment Centre
Doncaster Urgent Treatment Centre
2022-10-17
Person
4
5
0
17th October 2022
See below
Suggested improvements
I was referred by NHS 111 who were extremely helpful & was given an appointment for 11am @ Doncaster hospital Emergency Treatment Centre. Unfortunately I wasn't seen until 2.30pm as there was only one doctor available, and some people waiting were being sent from Accident & Emergency without appointments which added to the waiting times. I found the whole experience to be quite chaotic, but no fault of the receptionist who had to deal with these people referred from A&E.
The doctor was very helpful & gave me a thorough examination and diagnosis, so have only praise for the NHS who are under immense pressure to treat patients.
Perhaps a ticket/number system might be better to keep patients informed & give approximate wait times etc?
Many thanks