Share review of Doncaster Urgent Treatment Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

23rd February 2021


I feel the opportunity to express the level not care, compassion and patience I experienced, should be documented. I’m incredibly anxious and can honestly say, I was treated with care and empathy. Thank you to all.

Suggested improvements
My only recommendation would be, the vocal relay of personal information in rooms, where everyone can hear. In particular, the urgent treatment department... it was quiet and I literally heard every patients full name, DOB, first line of address ( and postcode & telephone number) and doctors surgery they are registered to. I find this concerning and maybe a review of this process could be highlighted fur attention for improvement.

Experience
Dignity/Respect
Involvement
Information
Staff