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18th January 2023


Overall great access and facility.

Suggested improvements
Don’t make patients feel like they shouldn’t be there. I was referred after an assessment from 111. The first thing you are asked by the doctor is what brings you to urgent care today. 111 they brought me here. It didn’t help when I already felt very unwell. I better salutation would go a long way.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.