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27th May 2022


I had an appointment at 4:30 pm and didn’t get seen until 8pm. Then was in the room for less than 5 minutes before told to go home and if it gets worst to go back. When asked receptionist how long as my appointment was at 4:30 she was extremely rude and shouted at me then people who’s appointment was after mine went in before me aswell very unhappy

Suggested improvements
When you give an appointment time make it close not hours apart

Experience
Dignity/Respect
Involvement
Information
Staff