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Doncaster Urgent Treatment Centre 2023-01-05 Person 4 5 0

No condition

I was directed to iPads in A&E and told by this to go to Urgent Care. I did so and went to the reception desk and told them I had been sent from there. I was waiting an hour and asked about waiting times to be told I was not even in system and was not checked in at all! Very disappointing as I was in a great deal of pain. When I made it clear I had already waited an hour the staff were kind and did ensure I was processed. The care from the staff was outstanding-unfortunately it was technologically and ineffective systems that made it such a negative experience!