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21st June 2021


I had an apt booked for 11.15...and it seemed that every person that came in after me was seen before me... I would have been happy to wait if there was no apt system...but why have an apt system and then disregard it.

Suggested improvements
Noted there were several doctors seeing patients...why not keep one to see scheduled apts and the others to see those coming from a&e

Experience
Dignity/Respect
Involvement
Information
Staff