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9th October 2023


Had tried unsuccessfully for a week to get a GP appointment and my condition was getting worse. Didn’t know that the UTC existed until directed to them by A&E. was at the hospital all day but managed to get the scan I needed.

Suggested improvements
Whole process could have been quicker but accept that turning up without an appointment is likely to mean some waiting.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.