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Doncaster Urgent Treatment Centre 2023-09-06 Person 5 5 0

We arrived earlier than our appointment time as my mum,s health deteriorated & we had been awaiting a call back from 111 for 10 hours. As soon as the receptionist saw how unwell my mum was, she was taken into a side room and seen quickly. We were very grateful for this as it was very busy.

The 111ccall should have been returned much quicker but that wasn't your fault.