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12th May 2022


I felt I wasn’t treated well, Doctor was a bit rude when I was trying to tell the problem as every month I’m getting ill, he just answered he cares what’s now happening, with swollen throat he only advised me to gargle with salty water when I asked what should I do when I’ll be unable to breath like it happend yeasterday he said to take something for sore throat. I just waisted my time. Last month I had tonsillitis and my gp said if it will happen again that my throat will get swollen to go straight to emergency. I waited 3 hours to be seen by doctor just to hear to gargle with salty water.

Suggested improvements
Listen to patients . We do understand that it is busy most of the time but everyone wants to be checked well and treated with respect. With the advise I got from doctor from the hospital I feel like he didn’t care just wanted to do it fast and get on with other patient.

Experience
Dignity/Respect
Involvement
Information
Staff