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28th August 2024


Sally was absolutely incredible. On arrival, she greeted my dad by name and gave me a couple of key words as potential triggers that she would react to in regard dad’s dementia. She even bought a newspaper for him whilst waiting. Dad was assessed by Alan in a real compassionate way and with great dignity. Sally turned what could have been a traumatic experience to one that I will remember even if dad sadly won’t!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff