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25th August 2023


High blood pressure and oedema not listed above - under vascular consultant: currently compression sock and blood pressure medication management

Suggested improvements
Better structural questions from the assessment call centre handlers rather than a generic template where a yes / no answer can make all the difference between wasting ambulance crew time better placed elsewhere and arranging for emergency doctor appointment at walk in centre at Cavendish House as I knew I would be OK with antibiotics with the community gp unable to offer a doctor call back and appointment for the following day

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.