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23rd December 2022


I was booked an appointment but wasn't seen until 2 hours after this. I was very uncomfortable at 8.5 months pregnant in the cramped and dirty waiting room full of other patients, parents and their children, who were coughing and vomiting. None of the other people in the waiting room were wearing a mask which made me feel very uneasy despite signs saying it was policy.

Suggested improvements
When I finally saw a Dr I had to tell her what medication I believed I needed, which she had to Google. She then had to Google again to see if this was safe in pregnancy so it felt like I knew more than her which was worrying. She also said she would prescribe enough tablets for the days left in my pregnancy however gave me a lower dose that would mean needing two tablets most days.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.