Share review of Doncaster Urgent Treatment Centre
Doncaster Urgent Treatment Centre
2021-09-23
Person
2
5
0
23rd September 2021
I was given an appointment time of 7pm. When I arrived I asked the lady at reception if there would be a delay and she said that the wait time was around an hour for patients with an appointment as they had been extremely busy. However, I wasn’t seen until 9pm and no other updates were given.
Suggested improvements
Have a dedicated doctor(s) to see patients with an appointment and another (others) to see those sent from a&e. This would help to keep those with an appointment time a bit more on track and ease the backlog