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4th May 2022


I was told I needed to see an ENT doctor however as the doctor could not get through to ENT advised me to call and arrange this myself which was difficult as they’re was no appointments I managed to get one with the on call doctor however I was advised the doctor and the urgent care should have organised this for me

Suggested improvements
I should not have had to organise my own care and treatment

Experience
Dignity/Respect
Involvement
Information
Staff