Share review of Doncaster Urgent Treatment Centre
Doncaster Urgent Treatment Centre
2021-11-01
Person
1
5
0
1st November 2021
It is an appalling system having to wait hours to be seen and then having to travel to the hospital late at night in the dark and on your own. The Doctor who actually saw me was very good. The receptionist was very cold with me as I do not wear a mask or a visor as it causes me panic attacks. Being treated in such a manner when you are not well is unkind and unnecessary.
I can understand why people do not go to the hospital to seek treatment under the Outbof Hours service. It is not a patient friendly system/process.
Suggested improvements
A new system for Out of Hours.
A non judgemental receptionist.