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10th June 2022


Take medication for mental health.

Suggested improvements
The staff on the 111 call were amazing and couldn’t help me anymore if they tried 10/10 for them but the dr I saw in urgent treatment centre was rude, arrogant, patronising, snappy and disrespectful. Made me feel so uncomfortable and made me feel like I was not welcome. The doctor didn’t want to listen to the reason I was there, started being snappy with one word answers then abruptly said “so what have you come for then, antibiotics?” Hopefully in the future if I even need a doctor I will be able to get an appointment at my own GP as I hope I never have to deal with a doctor like the one on shift who saw me.

Experience
Dignity/Respect
Involvement
Information
Staff