Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-08-31 Person 2 5 0

Was seen at A&E first then asked to go to urgent care. Upstairs I wasn’t added to the list properly so waited for hours until I enquired and the mistake was then noticed. Lots of other people came and left before me. The doctor who saw me also didn’t take a proper look the issue I had (a physical one), and stayed in their chair. They were also quite rude and dismissive.

Enforcing the policy of having no one to accompany except for children - there were others in there with partners which seemed unfair for those waiting alone. Also making sure that the patient is fully checked in to the system when arriving and checking in at the desk.