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Doncaster Urgent Treatment Centre 2023-10-20 Person 1 5 0

I was given an appointment because I knew I was in need of help. I attended the Gp at the hospital before my appointment time as I was hotting wrse and couldn't urinate. He said he couldn't help and said needed to be in ae because they could give me the treatment I needed. I was taken through and just left. I waited and waited. As time passed I told the nursing staff that I was unwell and getting worse. I was told to take a seat again and wait. I did over an hour later I yet again told staff I was in need of help. Yet again told to sit and wait this happed a further time. 6 hours later I was shaking and my temperature had rocketed to 39.9 I found a doctor and when he saw what was happening to me he got me on a bed and started iv treatment. From first call to 111 at am Sunday my treatment in the doctors and ae was not good. I was very poorly and on drip of fluid and antibiotics for the next 4 days and discharged on Thursday evening. Im now back home and still recovering. I feel I was failed had the doctor in 111 been more forth coming with the fact I was in need of antibiotics to ae staff. It wouldn't have got to it being so severe.

The doctor in ae should have fully informed the staff and not just left me. If he did already inform staff then the staff in ae failed me.