Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-04-16 Person 1 5 0

I presented at A&E in a massive amount of pain and was told that the wait would be 5 hours but I’d be free to try the Urgent Care Centre. As I was in agony I took this option. I ended up waiting there for 5 hours anyway for what turned out to be a limited service compared to A&E. whilst waiting I was vomiting and in agony so I spent 5 hours writhing around on the floor of a freezing cold toilet when I wasn’t actually vomiting. I was checked on by the staff member from reception and the person who eventually saw me was perfectly nice but I can say without hesitation that it was the worst night of my life.

If I’d have know the delay was going to be as long I would have stayed in A&E for a more in-depth service. Laying on a toilet floor for 5 hours was humiliating. There were chairs in the waiting area but there is no way I would have felt comfortable in them.