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28th April 2021


1400 appointment and was seen at 1515. What is the point in appointment if you can't stick to it?? Doctor was rude and aggressive. I did not like his tone and he was very dismissing. People were slack with face coverings, ward didn't care. Lacked hygiene

Suggested improvements
Stick to appointments. Enforce the covid rules Give better quality of care from doctors.

Experience
Dignity/Respect
Involvement
Information
Staff