Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2022-05-14 Person 2 5 0

I attended with my child after triage advised I should go in to have him assessed (vomiting and diarrheoa- I was concerned about the risk of dehydration as he started to vomit up fluids this is now 48 hours after when the vomiting started not to mention the loose bowls started 5 days ago) , clearly the doctor treating us at urgent care at 4pm on the 14th of May didn't have this information and had to ask me 3 times as to why I was here with my 16 month old. I stated reduced at Nappies and vomiting everything he rates or drinks. But it didn't stop there. My child was screaming and distressed with obviously a stranger examining him and probing him, as a healthcare professional myself I know some sick children are cooperative and some uncooperative. She went on to say he was fine even though he was screaming there wasn't much in terms of tears and his lips were very dry... I know what is normal for my child and what isn't. I spend 24 hours a day with him hence why I attended urgent care. However the utmost disrespect didn't stop there, she went onto ask if he attended the GP alot to which I replied only for his vaccinations!! I can assume what she was trying to insinuate and frankly was disgusted and appalled at the lack of professional is as she went on to say some people come into urgent care when they can't get into the their GP!! Believe you me I would much rather attend my GP but I was too concerned to wait for the weekend to pass!! GPs have more respect empathy and the professionalism needed in healthcare!! My advice: go on some communication and professionalism training courses!!