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Doncaster Urgent Treatment Centre 2023-03-30 Person 3 5 0

There were no doctors even though I was given an appointment time. I was actually told that 1 doctor went home poorly (fair enough) and another doctor just left even though he was supposed to be there until 8pm. This was about 4.30, I was told this by a member of staff. Not reassuring or professional. A and E were sending patients through even though there were no doctors. I understand that it's an out of hours service but surely the 2 departments should talk to one another. The two receptionists were extremely loud and laughing and joking. Not appropriate when patients are feeling poorly.

Departments to talk to each other. What was the point of sending patients from one department when there were no doctors